Introduction
Briefly introduce the Greycube Support Portal.
Purpose: A platform for users to resolve issues, raise tickets, and access help resources.
Key features: Ticket management, knowledge base, live chat, and tracking updates.
Can raise a ticket for the following:
- Queries or new requirements.
- Doubts or issues with the site, such as errors or difficulties in understanding them.
- Specific requests, like print format customization.